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Capabilities profile: our specialist skills
Foundation services
- Pre-sales support.
- Program and project management.
- Technical training development and delivery.
- Subcontractor and vendor management.
Network and deployment support
- Technical definition of project-specific requirements.
- New product introduction testing and documentation.
- Design, development and implementation of project-based tools, e.g. specific database, data fill tools, monitoring scripts.
- Network and security audits.
- Preparation of technical documentation including method of procedures, engineering or configuration guidelines, acceptance documentation, and testing documentation.
- Field service installation quality management.
- Software and hardware integration into customer networks, e.g. software and configuration loading, integration and testing. Integration of nodes can include any pre-integration engineering and impact analysis or preparation work as required by the customer.
- Network element software upgrades.
- Windows Server installation and support.
- VOIP network design and deployment.
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Certifications
- Various Nortel Networks Certifications
- CISSP (Certified Information Systems Security Professional)
- CCNA, CCNP, CCDA
- MSCE
- ITIL
- Certified Project Management Professionals (AIPM registered)
- Certified Technical Trainers
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